Privacy Policy - Chelsea Self Storage
At Chelsea Self Storage, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our storage services. By utilizing our facilities, you agree to the practices described in this policy.
Information Collection
We collect various types of information to provide and improve our services:
- Personal Information: Includes your name, address, email, phone number, and identification documents.
- Payment Information: Credit card details and billing information necessary for processing payments.
- Usage Data: Information about how you access and use our services, such as storage unit size preferences and rental history.
How We Collect Information
Information is collected through:
- Online Forms: When you sign up for a storage unit or make a reservation.
- In-Person Interactions: During visits to our storage facilities.
- Automated Technologies: Such as cookies and similar tracking technologies.
Use of Information
Your information is used to:
- Manage and maintain your storage account.
- Process payments and handle billing.
- Communicate important updates and promotional offers.
- Improve our services and customer experience.
Protection of Information
We implement a variety of security measures to ensure your personal information is protected:
- Encryption: All sensitive data is encrypted during transmission.
- Access Control: Only authorized personnel have access to your information.
- Regular Audits: We conduct regular security audits to identify and address vulnerabilities.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Necessary for the operation of our website.
- Analytics Cookies: Help us understand how visitors interact with our site.
- Marketing Cookies: Used to deliver personalized advertisements.
You can control cookie preferences through your browser settings.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our business.
- Legal Requirements: If required by law or to protect our rights.
These third parties are obligated to keep your information confidential and are restricted from using it for other purposes.
Your Rights
You have the right to:
- Access: Request a copy of your personal information.
- Correction: Request updates or corrections to your information.
- Deletion: Request the removal of your information, subject to certain conditions.
- Restriction: Limit the processing of your information.
- Data Portability: Receive your information in a structured, commonly used format.
To exercise these rights, please contact us through the appropriate channels.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
Acceptance of Terms
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.
